Privacy Policy
Last updated: [DATE]
Digital Safalta ("we", "us", "our") operates digitalsafalta.in. This policy explains what personal data we collect, why, and how you can control it, in line with India's Digital Personal Data Protection Act, 2023 ("DPDP Act").
1. What We Collect
When you use our contact form, we collect:
- Name, phone number, and email address (required)
- Company name, business type, and whether you have an existing website (optional)
- The message you send us
If you use our free Marketing Audit tool, we process the website URL you submit to generate an audit — we don't require you to create an account or provide personal details to use it.
2. Why We Collect It
- To respond to your enquiry and discuss our services
- To understand your business needs before proposing a plan
We do not sell your personal data to anyone, and we do not use it for advertising or share it with unrelated third parties.
3. Who We Share Data With
We share data only with the service providers that help us run our website and respond to enquiries:
| Provider | What they receive | Purpose |
|---|---|---|
| Cloudflare | Contact form submissions | Storing enquiries (D1 database) and hosting the website |
| Brevo | Your name, phone, email, and message | Emailing us a notification when you submit the contact form |
| OpenRouter | The website URL you submit | Generating your free Marketing Audit (no personal data involved) |
We do not share your data with any other third party, and we do not permit these providers to use your data for their own purposes.
4. How Long We Keep Your Data
Contact form submissions are kept for [X months/years — decide a real retention period] so we can follow up on enquiries and maintain records of past conversations. You can request deletion at any time (see Section 5).
5. Your Rights (Data Principal Rights under the DPDP Act)
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Withdraw consent for us to process your data
- Request deletion of your data, subject to any legal retention requirements
To exercise any of these rights, contact us at hello@digitalsafalta.in.
6. How We Protect Your Data
- All data is transmitted over encrypted (HTTPS) connections
- Contact form submissions are validated and size-limited before being stored, to guard against spam and abuse
7. Data Breach Notification
In the unlikely event of a data breach affecting your personal data, we will notify the Data Protection Board of India and affected individuals as required under the DPDP Act.
8. Children's Data
Our services are intended for business owners and adults. We do not knowingly collect data from anyone under 18.
9. Grievance Officer / Contact
For any privacy concerns, complaints, or requests, contact:
[Name]
Digital Safalta
Email: hello@digitalsafalta.in
10. Changes to This Policy
We may update this policy from time to time. We'll update the "Last updated" date above when we do.